Refund policy

All Sales Final — No Returns or Exchanges

Due to the nature of our mystery scoop boxes, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Why no returns? Each Chapel & Bow Mystery Scoop is a one-of-a-kind, handpicked surprise. Because every box is curated uniquely for you, we are unable to accept returns or offer refunds on opened or unopened mystery boxes.

Damaged or Missing Items? If your order arrives damaged or something is missing, please contact us within 48 hours of delivery at chapelbowmysteryscoops@gmail.com with your order number and photos. We'll make it right! 🎀

Gift Cards Gift cards are non-refundable and cannot be exchanged for cash.

Questions? Reach out to us at chapelbowmysteryscoops@gmail.com — we're always happy to help!