Terms of service

Welcome to Chapel & Bow Mystery Scoops! By placing an order or using our website, you agree to the following terms.

1. All Sales Final All purchases are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing checkout.

2. Mystery Box Disclaimer All mystery scoop boxes contain surprise items that are not disclosed prior to purchase. By purchasing a mystery box, you acknowledge and accept that item selection is at our sole discretion and that specific items cannot be requested, swapped, or returned.

3. Allergic Reactions & Product Sensitivity Chapel & Bow Mystery Scoops is not responsible for any allergic reactions, skin sensitivities, irritations, or adverse reactions to any items included in your mystery box. It is your responsibility to review ingredients and product details before use. If you have known allergies or sensitivities, please use all products with caution.

4. Shipping & Delivery We are not responsible for delays, losses, or damages caused by shipping carriers once your order has been handed off for fulfillment. Please ensure your shipping address is correct at checkout.

5. Gift Cards Gift cards are non-refundable and cannot be exchanged for cash.

6. Changes to Terms We reserve the right to update these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

7. Contact Us Questions? Reach out at chapelbowmysteryscoops@gmail.com — we're happy to help! 🎀