Shipping policy
Thank you for shopping with Chapel & Bow Mystery Scoops! 🎀 Here's everything you need to know about how we ship.
Processing Time All orders are processed within 3-5 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Times Once your order ships, estimated delivery times are:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 2-3 business days
Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or high volume periods.
Shipping Rates Shipping rates are calculated at checkout based on your order total and location.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Lost or Damaged Packages Chapel & Bow Mystery Scoops is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery at chapelbowmysteryscoops@gmail.com with photos and your order number.
We Currently Ship To
- United States
Questions? Contact us at chapelbowmysteryscoops@gmail.com— we're happy to help! 🎀